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Refund And Returns Policy

Thank you for shopping at DronesDragon.Shop. We are committed to ensuring that our customers are fully satisfied with their purchases. If you are not completely happy with your order, we’re here to help.

Returns

You have 5-7 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact our customer service team at info@dronesdragon.shop Once your return is approved, we will provide you with a return shipping address.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same model, please contact us at info@dronesdragon.shop and provide details about the defect or damage.

Shipping

You will be responsible for paying for your own shipping costs when returning an item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Non-Returnable Items

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Contact Us

If you have any questions on how to return your item to us, contact us at